Your Feedback
Your feedback is important to us, so if you would like to send your compliments, offer suggestions to help us improve our service, or to make a complaint, please read the following information.
Compliments or Suggestions for Improvement.
If you would like to express your compliments, or make a suggestion for service improvement, you may
- Write directly to the staff or service you wish to thank or praise
- Download and return our Cabrini
Health feedback form to :
Cabrini Health
183 Wattletree Road
Malvern Vic 3144
Complaints.
If you are unhappy with any aspect of your care or our service, you may
- Telephone or write to the manager of the relevant ward or service.
- Download and return our Cabrini
Health feedback form to :
Clinical Risk Manager,
Cabrini Health
183 Wattletree Road
Malvern Vic 3144
- Alternatively, contact the Clinical Risk Manager on Tel: (03) 9508 1689.
Complaints will be promptly acknowledged and investigated and you will be informed of the outcome.
Avenues for complaint are:
Ms. Jenny Radnell, Clinical Risk Manager
Hospital Administration
Cabrini
Health
183 Wattletree Road
Malvern Vic 3144
Tel: (03) 9508 1689
Email: clinriskman@cabrini.com.au
Health Services Commissioner
30th Floor, 570 Bourke Street
Melbourne Vic
3000
Tel: 8601 9500
Freecall 1800 136 066
Office of the Public Advocate
436 Lonsdale Street
Melbourne Vic 3000
Tel: 9603 9500
Freecall 1800 136 829
Residential Care Rights
4B/343 Little Collins Street
Melbourne Vic 3000
Tel: 9602 3066
Aged Care Complaints Resolution Scheme
C/- Commonwealth Department of Health & Aged
Care
GPO Box 9848
Melbourne Vic 3000
Freecall 1800 550 552
