Admission

Your admitting doctor will give you a Patient Information Booklet containing a patient registration form, health questionnaire and acknowledgement of consent. Please ensure this is completed and returned to the hospital as soon as possible.

It is essential that you contact your health fund provider prior to your admission to confirm your eligibility, level of cover and liability for any excesses, co-payments or other out pocket cost.

A pre-admission telephone interview is required for patients being admitted for a surgical procedure and staying overnight. A visit to pre-admission clinic may be required for particular procedures. Your medical history will be reviewed with you and admission and discharge details discussed. A family member is welcome to attend. You will be contacted by Nursing pre-admission staff to arrange suitable appointment time.

Your admitting doctor should notify you of your expected admission time. If further clarification is required, please contact the admitting doctor’s rooms

Bed allocations are made on the day of admission. The allocation of a single room is subject to availability and priority is based on clinical needs. Every effort is made to ensure that your desired accommodation request is met; however no guarantee can be given.

Please follow your doctor’s instructions in relation to eating and drinking prior to your admission.

A referral for services may be initiated by a hospital or your doctor.

If you are not being admitted to Day of Surgery Admission (DOSA) or Day Procedure Centre, please present to the Main Reception area of the hospital which is located on the Ground Floor main entrance.

Yes, for further information and location of accommodation, please contact the Patient Services Department on (03) 9508 1466 who will assist you with your enquiry.

You will receive confirmation from the doctor’s rooms regarding your admission date and time of arrival.

Please contact the hospital prior to admission for an estimate of fees and charges. It is impossible to foresee all circumstances that may affect your account; therefore, this estimate is an approximation only. You will be required to pay the estimated costs of your hospitalisation prior to or on admission.

These costs are payable prior to/on admission. Any additional costs that you may have accrued during your hospital stay should be paid prior to discharge.