Your Feedback

We welcome your compliments and suggestions for improvement.

Your feedback is important to us, so if you would like to send your compliments, offer suggestions to help us improve our service, or to make a complaint, please read the following information.

 

Compliments and Suggestions

If you would like to provide us with your feedback you may select one of the following:


Complaints

If you are unhappy with any aspect of your care or our service, you may

Complaints will be promptly acknowledged and investigated and you will be informed of the outcome.

Other avenues for complaint are:

Office of the Public Advocate

436 Lonsdale Street
Melbourne Vic 3000
Tel: 9603 9500
Freecall 1800 136 829

Health Services Commissioner

30th Floor, 570 Bourke Street
Tel: 8601 9500
Freecall 1800 136 066
Melbourne Vic 3000

 

Aged Care Complaints Resolution Scheme

C/- Commonwealth Department of Health & Aged Care          
GPO Box 9848
Melbourne Vic 3000
Freecall 1800 550 552

 

 

Residential Care Rights

4B/343 Little Collins Street
Melbourne Vic 3000
Tel: 9602 3066

 

Compliments, complaints or suggestions for improvement

Tell us what you think simply by filling in the form below.  If you would like us to contact you regarding your feedback, please provide your contact information in the fields indicated.

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Cabrini Hospital - Malvern
181-183 Wattletree Road
Malvern VIC 3144
(03) 9508 1222
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Cabrini Hospital - Brighton
243 New Street
Brighton VIC 3186
(03) 9508 8777
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Palliative Care
646 High Street
Prahran VIC 3181
(03) 9508 1000
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Residential Care - Ashwood
54 Queens Parade
Ashwood VIC 3147
(03) 9508 8585
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Rehabilitation Service - Elsternwick
2-6 Hopetoun Street
Elsternwick VIC 3185
(03) 9508 5100
494 Glenhuntly Road
Elsternwick VIC 3185
(03) 9508 5200
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Cabrini Linen
3 Logis Boulevarde
Dandenong South VIC 3175
(03) 9708 7900
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Chemtronics
453 Auburn Road
Hawthorn East VIC 3122
(03) 9508 1709
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