We are improving our listening skills via Cabrini's Patient and Family Register and we are looking for volunteers to assist us. The new Cabrini Patient and Family Register is a first for the organisation and a way of obtaining formal feedback about Cabrini’s plans and services.
If you are a past patient, carer or family member, who has had direct experience of Cabrini’s care and would like to make a difference to our health service, we are keen to hear from you.
You can choose how you participate, depending on your interests and the time you have available. Members of the Cabrini Patient and Family Register will provide feedback/input in a range of ways, such as:
As a member of the Cabrini Patient and Family Register, you will receive invitations to participate as opportunities arise and you can choose to accept or decline any offers to participate. Your details will not be given to anyone other than the Cabrini staff involved with the register.
At Cabrini, we want to work with our patients, residents, carers and community members, to help us improve our services to achieve our vision of being ‘the first choice for care’. There is significant evidence that consumer participation leads to improvements in the quality, safety and accessibility of healthcare services.
We are committed to promoting and strengthening patient and family participation across the organisation, in order to improve patient care and services, increase satisfaction among patients and families and improve our responsiveness to patients, families/carers and community members.
To join the Cabrini Patient and Family Register, you must be:
Employees of Cabrini, registered health care providers and people who are currently or have recently been employed or engaged in the provision of health services are not eligible for appointment to the Patient and Family Register. This is because the idea of the Cabrini Patient and Family Register is to provide the perspective held by the people on the receiving end of our services.
Applying to join the Cabrini Patient and Family Register is easy, select the following links to access:
For more information about the Cabrini Patient and Family Register, you can:
Health Issues Centre www.healthissuescentre.org.au
Australian Council on Healthcare Standards http://www.achs.org.au
Australian Commission on Safety and Quality in Healthcare www.safetyandquality.gov.au
Consumers Health Forum of Australia https://www.chf.org.au
International Alliance of Patients’ Organizations www.patientsorganizations.org
Catholic Health Australia http://www.cha.org.au