Your Feedback

We welcome your compliments and suggestions for improvement.

Your feedback is important to us, so if you would like to send your compliments, offer suggestions to help us improve our service, or to make a complaint, please read the following information.

Compliments, Complaints and Suggestions

If you would like to provide us with your feedback, or you have been unhappy with any aspect of your care or our service, you may select one of the following:

Complaints will be promptly acknowledged and investigated and you will be informed of the outcome.

 


Cabrini online feedback form

 


Other avenues for complaints are:

Office of the Public Advocate

436 Lonsdale Street
Melbourne Vic 3000
Tel: 9603 9500
Freecall 1800 136 829

Health Services Commissioner

30th Floor, 570 Bourke Street
Tel: 8601 9500
Freecall 1800 136 066
Melbourne Vic 3000

 

Aged Care Complaints Resolution Scheme

C/- Commonwealth Department of Health & Aged Care          
GPO Box 9848
Melbourne Vic 3000
Freecall 1800 550 552

 

 

Residential Care Rights

4B/343 Little Collins Street
Melbourne Vic 3000
Tel: 9602 3066