Inpatients at Cabrini’s hospitals and palliative care facility can have two visitors per day, for up to ONE hour in total.

These visitors can be of any age, including under 16. The two visitors may attend together, for up one hour, or separately for a total of one hour.

Visiting hours are between 10 am – 8 pm (visitors are permitted before this time if they are collecting a patient who is being discharged).

Exceptions to our visitor policy include:

  • Paediatric patients
  • Patients who require assistance with communication, wayfinding, mobility, personal care or behaviour management
  • Patients with a complex disability
  • Patients with a life-threatening medical condition
  • Patients who are dying and/or receiving end of life care
  • Maternity patients
  • Patients attending an outpatient appointment (one support person may attend)

These exceptions will be managed on a case-by-case basis.

For more information about visitor restrictions at Cabrini Residential Aged Care at Ashwood, click here.


Information regarding outbreak and exposure sites

Visitors who have attended an exposure site in Victoria, during an exposure period, are not permitted to attend Cabrini until they have completed DHHS directives regarding testing and/or quarantining. Please refer to the DHHS list of public exposure sites for more details about these locations.

Visitors who have returned from an affected area in New South Wales are also not permitted to attend Cabrini until they have completed their 14 days of isolation and have a negative COVID-19 test result, as per DHHS advice related to the date and location in New South Wales they returned from. Please check the latest advice about this here.

Visitors who have been in Greater Brisbane on or since Saturday 2 January are not permitted at Cabrini. In line with DHHS advice, Victorians who have been in the Greater Brisbane area since this time must get tested for COVID-19 as soon as possible, even if they have no symptoms, and quarantine at home or in their accommodation until 6pm on Monday 11 January. Please check the latest advice about this here.

Visitors who are a close contact of someone who has attended an affected area, in Victoria or any other state, are asked not to attend Cabrini until their close contact returns a negative COVID-19 test result.

For more information about Cabrini’s response to the COVID-19 outbreaks in Victoria and New South Wales, please click here.


Screening processes

Cabrini is following all DHHS guidelines for screening patients and visitors across our sites, including additional screening in response to new exposure sites in Victoria.

Visitors may be required to line up at our entrances, to allow screening measures to take place. We appreciate your understanding as we work through these processes to keep our patients, staff and community safe.

All visitors need to adhere to Cabrini’s screening processes and infection control requirements, including providing details for contact tracing purposes, temperature screening, wearing a single-use mask and social distancing.

Visitors to Cabrini will have their temperature taken and be asked to sign-in, either via an iPad device or with one of our patient services staff. Visitors will need to wear a sticker while onsite, to show they have signed in.

If you are attending Cabrini regularly, you may like to download the Sine Pro app on your mobile device, so you can sign in more efficiently. You can find instructions about this here.

Visitors must also comply with the density and social distancing guidelines in shared or publicly accessible places.


Visiting Cabrini Malvern

Visitors can access Cabrini Malvern via the hospital’s main entrance at 183 Wattletree Road, Isabella Street entrance B and via the main visitor carpark.

  • Main entrance – good access to main reception and south wards (best access for people with less mobility)
  • Main visitor carpark entrance – good access to the retail pharmacy, central wards, north wards, haematology and oncology centre and consulting suites 40-49
  • Isabella St, entrance B – good access to the day procedure centre, level 2 Day Of Surgery Admission, ICU and consulting suites 50-56