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Account enquiries before your stay

As part of your admission process, you will be asked to complete a health fund claim form. This form allows the hospital to send your account direct to your health fund following your discharge. You will only receive an account from the hospital if there are costs not covered by your fund.

We recommend patients with private health cover contact your fund prior to admission to confirm your level of cover.

Questions and estimates

For any question about the potential costs for your hospital stay, please contact our Patient Services team Monday to Friday from 8am to 8pm as follows:

Frequently asked questions - December 2023

Account enquiries after your stay

For any question regarding your account after your stay at hospital, please contact our Accounts Department Monday to Friday from 8am to 4pm (excluding public holidays).

Accounts Department

Phone: 1300 909 929

Pay your invoice

If you have received an invoice following your hospital stay, you can settle your account online in a few simple steps.