CABRINI’S COVID-19 RESPONSE
We currently have precautionary measures in place to protect our patients and staff. Read more

Coming to stay or visit

At Cabrini, patient-centred care is our primary focus. We are committed to provide you with safe, effective and compassionate connected care in an inclusive, respectful and responsive way, to meet your individual preferences, needs and values. We will treat you in a personal and memorable way at every stage of your healthcare journey.

Our care for you is not only about the physical – providing the latest, evidence-based medical care; we care about your spiritual, emotional, social and cultural needs. We endeavour to care for the whole person, often beyond the limits of science, and respect your dignity and wishes along the way. We believe in shared decision making and want you to be involved in decisions relating to your treatment. At Cabrini, we don’t just care for people, we care about people.

 

Your stay at Cabrini

Download this booklet to find out more about your stay at Cabrini.

Your stay at Cabrini

 

Admission information

Everything you need to know prior to your stay at Cabrini.

Admission Information

 

My Patient Portal

Complete your patient registration in our online patient portal.

Access the Patient Portal

 

Account Information

Information and FAQs for your hospital account

How we care for you

Your healthcare rights
Health resources
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Our quality, your safety

Patient experience rating

78

Net Promoter Score (NPS): Excellent

Recent NPS score based on feedback in
the patient experience survey results

Cabrini Health’s Patient Experience Rating is published based on survey results collected from our patients, their family members and carers who have entered our inpatient health service.

Upon discharge from our hospitals and health facilities, we invite each patient to provide us with their feedback about their Cabrini experience. The responses are tallied and grouped into ten domains of care. The overall rating represents the average of these satisfaction scores.

Learn more

Cabrini Community Voice
Volunteer

Visiting hours and guidelines

In the interests of rest, treatment and patient care Cabrini has recommended visiting hours