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The consumer voice is vital at all levels of Cabrini Health, to ensure patients, families and consumers participate in organisation-wide quality and safety improvement.

The Community Advisory Committee (CAC) was established in 2018 (known prior to this as the Patient Experience Advisory Committee), to provide a voice for the community in the strategic decision-making at Cabrini. Direct integration of our communities’ views into all levels of health service operations, planning and policy development, ensure the ongoing improvement of patient and family experiences at Cabrini Health.

Membership of the CAC includes Consumer Representatives, the Chief Executive Officer and other senior Cabrini Health staff. Members of the Cabrini Board are also regularly invited to attend the bi-monthly committee meetings. Members work alongside clinical staff, managers, and the executive team to achieve high quality patient experience outcomes.

Community Advisory Committee projects

The Community Advisory Committee works on projects across all levels of the organisation. Projects are informed by patient and family feedback, issues or trends identified from the Patient Experience Survey data, or may be identified at the CAC by Consumer Representatives. In addition to the bi-monthly CAC meetings, Consumer Representatives volunteer their time to participate in these project working groups.


Community Advisory Committee members


Consumer Representatives


“I joined because I felt I could give honest feedback on a range of issues, whilst also helping to change processes for better care in the community.”

How to get involved

Consumer Representatives on the CAC are elected from the Cabrini Community Voice cohort. If you are interested in helping shape the patient and family experience at Cabrini, consider becoming a consumer representative today.