The consumer voice is vital at all levels of Cabrini Health, to ensure patients, families and consumers participate in organisation-wide quality and safety improvement.
The Community Advisory Committee (CAC) was established in 2018 (known prior to this as the Patient Experience Advisory Committee), to provide a voice for the community in the strategic decision-making at Cabrini. Direct integration of our communities’ views into all levels of health service operations, planning and policy development, ensure the ongoing improvement of patient and family experiences at Cabrini Health.
Membership of the CAC includes Consumer Representatives, the Chief Executive Officer and other senior Cabrini Health staff. Members of the Cabrini Board are also regularly invited to attend the bi-monthly committee meetings. Members work alongside clinical staff, managers, and the executive team to achieve high quality patient experience outcomes.