| Reason | Department | Contact details | Opening hours |
| Access to reports & enquiries | Medical Imaging | (03) 9508 1444 | Monday – Friday 8.00am – 7.00pm |
| PACS support & using InteleViewer | PACS Support | (03) 9508 1338 | Monday – Friday 8.30am – 5.00pm |
| Urgent, out of hours support | Radiology Onsite | (03) 9508 1920 | After hours |