UPDATE: CABRINI’S COVID-19 RESPONSE
We currently have precautionary measures in place to protect our patients, staff and residents. Read more

About our emergency department

Cabrini’s Alan, Ada and Eva Selwyn Emergency Department (ED) is a Monash University teaching facility staffed by specialist emergency physicians and highly skilled nurses 24 hours, 7 days a week. We treat all emergency conditions (except major trauma) including: cardiology and cardiothoracic surgery, general and aged care medicine, neurology and neurosurgery, oncology, intensive care, obstetrics, and paediatrics.

We welcome all patients, whether they are ‘walk in’, referred to us by their GP, or arrive via ambulance. Our wait time to see a doctor is visible both on the Cabrini website and in our waiting area, and is updated every few minutes.

With the opening of the Gandel Wing, our expanded ED now offers a dedicated radiology suite – equipped with general x-ray, ultrasound, and a CT scanner – enabling faster diagnosis to allow our ED doctors to promptly determine the best treatment plan for patients. This is further supported by rapid access to Cabrini specialists.

We treat more than 24,000 adults, infants, children and adolescents every year. Our focus is to serve our community and provide our patients and their families with high-quality and compassionate care.

If you need to be admitted to hospital after presenting to the ED, your treating team will guide you through the next steps for your care. To ensure your admission is as fast and seamless as possible, the team in ED will organise your admission to the most appropriate Cabrini facility.

Emergency

How busy is the Emergency Department right now?

4 patients waiting

More information

  • GP Referral Phone

  • Access

    Access to the emergency department is via Coonil Crescent (off Wattletree Road).

COVID-19 information

Patients who present to Cabrini’s emergency department will be tested for COVID-19. You will not have to isolate after testing, unless you have symptoms of COVID-19.

If you are presenting to Cabrini’s emergency department with any symptoms of COVID-19, please phone us on (03) 9508 1500 before presenting in person at 183 Wattletree Road, Malvern.

The symptoms to watch out for are fever, chills or sweats, cough, sore throat, shortness of breath, runny nose and loss or change in sense of smell or taste. In certain circumstances headache, muscle soreness, stuffy nose, nausea, vomiting and diarrhea may also be considered.

We ask that you remain outside and follow the instructions of staff. The Cabrini emergency team will assess patients for risk of COVID-19, in line with Department of Health criteria and will take appropriate precautions to ensure your safety and that of our other patients and staff.

If you are attending Cabrini for your care, please ensure your treating team is made aware if you:

  • have any symptoms relating to COVID-19 (cough, runny nose, sore throat, loss of sense of taste or smell, breathlessness, chills or sweats)
  • are a known close contact of a positive COVID-19 case
  • are awaiting the result of a COVID-19 test
  • have been to a COVID-19 exposure site and have not yet completed the directives regarding testing and quarantining

If you have serious symptoms, such as difficulty breathing, call 000 and ask for an ambulance (inform them you may have symptoms of COVID-19).

For further advice about symptoms or testing, please call the Department of Health’s 24 hour coronavirus hotline on 1800 675 398.

Please visit Cabrini’s Coronavirus page for full information on changes across Cabrini’s campuses.

Emergency services offered

We care for all acute emergency conditions (except major trauma) including medical, surgical, obstetric and paediatric cases. We also provide:

  • 24 hour general radiology and CT
  • 24 hour pathology services
  • After hours ultrasound, nuclear medicine, MRI and other investigation services for urgent cases
  • Follow-up phone call program for each patient discharged from the ED
  • Injury clinic with dedicated specialist sports physicians
  • Physiotherapy assessment of acute cases
  • Referral to Cabrini specialists

Our follow-up phone call program after each patient is discharged from the ED reflects our dedication to providing high-quality care and enhancing the patient experience.

Our fees

  • The emergency attendance fee is a fixed out-of-pocket cost and applies to all patients including Medicare card and private health insurance holders. This fee is necessary for us to be able to offer a high-quality emergency service to the community.
  • Your total emergency account will vary depending upon the treatment(s) you receive on the day.  If you require pathology or medical imaging services, some out-of-pocket charges may apply in addition to the attendance fee.
  • Payment of accounts:
    • Emergency department medical account and discharge pharmacy items are payable prior to discharge.
    • Invoices for pathology, medical imaging and take-home items will be mailed to patients.
  • If you are admitted to the hospital, we will provide you with financial information relating to your admission.

The below fee estimates are for eligible Medicare-card holders.

Student discount

We offer a 50 per cent discount of our emergency attendance fee to students of registered schools and preschools and junior members of registered sporting clubs, aged 17 years and younger.

The 50 per cent discount applies to the attendance fee only and does not include any further out-of-pocket expenses, such as x-rays and blood tests.

Register your school or sports club

List of registered pre-schools, primary and high schools

Sporting club partnerships

Cabrini Emergency Department proudly supports junior football clubs in the South-Eastern region of Melbourne.  We offer a 50 per cent discount of our emergency attendance fee, and if required a bulk-billed sports physician follow-up visit on the Monday for cases seen on the weekend.

If you attend our ED as a result of a sporting incident, your club insurance may cover some of your medical costs. Please take your receipts to the club once they have been paid for possible reimbursement.

Participating sporting clubs are:

 

 

 

 

List of participating South Metro Junior Football League Clubs

Patient information

We have prepared an extensive series of patient information sheets that relate to many of the common injuries and ailments of people presenting to our emergency department. The following sheets detail the typical treatments, what to expect, follow up information and how to seek help if symptoms or conditions don’t improve.

Education and clinical research are important elements of what we do. Cabrini’s emergency medicine research department  is part of Monash Partners, an innovative partnership program connecting researchers, clinicians and community to innovate for better health for Victorians.

We have an active emergency specialist training program, accredited by the Australian College for Emergency Medicine.

Our emergency physicians and staff are involved with several leading research initiatives including our medical scribes program. Click here to find out more about our researchers and academic publications.

If you are interested in conducting research with us, whether as a collaborator or trainee, please contact Dr Walker via email: kwalker@cabrini.com.au or call (03) 9508 1550.

We welcome support from our valued donors who fund our research projects. If you are interested in learning more about making a tax-deductible donation to our emergency medicine research programs, please get in touch with Cabrini Foundation on (03) 9508 1380.

Our emergency benefactors

We are honoured to be naming the Cabrini emergency department. It is a testimony and legacy to Alan Selwyn.

We are very proud that Alan’s legacy will be part of the new, expanded emergency department located in the Gandel Wing of the hospital, building on a tradition of world-class, specialist medical care.

Alan was a man who was gracious and humble, kind and had a heart of gold. He considered himself blessed in every way. He adored his wife Ada for each and every day of their 66 years of marriage and treasured his daughter.

Alan attended The University of Leeds, where he studied textile engineering. As a businessman and multi-linguist, Alan pioneered Australian-Japanese economic ties, was a founding member of the Australia Israel Chamber of Commerce and was twice a delegate to the International Economic Conference.

He had a long history of philanthropic endeavours and supported hospitals, universities, medical research, museums and the arts, including as a patron of the Melbourne Arts Centre. He was a governor of Tel Aviv University, by which he was also bestowed an Honorary Fellowship. He and Ada also established a Chair in Clinical Infertility Research and Molecular Medicine. In his spare time he was a keen bridge player and twice represented Australia at the Maccabiah Games as captain of the bridge team.

To know Alan was to realise he was a great man, an optimist who lived life to the fullest, a man of integrity and respected by all. He is missed more than we can say.

– Ada and Eva Selwyn